Refund & Cancellation Policy

1. In-App Purchases

Our game is free to play, but it may offer optional in-app purchases such as cosmetic items (e.g., snake skins), power-ups, or game currency.

All purchases made through the Google Play Store are handled by the respective platform. If you experience any issues or would like to request a refund, please follow the official refund process through your app store:

• Google Play: Request a refund

We do not have direct access to your payment or billing information and therefore cannot process refunds ourselves.

2. Subscription or Recurring Charges (if applicable)

If the game offers any subscription plans (e.g., premium memberships), you can cancel at any time via your app store account settings. Once cancelled, you will continue to have access to premium features until the end of the billing cycle. No partial refunds are provided for unused periods.

3. Accidental Purchases

For accidental purchases, please request a refund through the app store as soon as possible. Refunds are typically only granted if requested within a specific time frame and may be subject to approval by the store platform.

4. Unauthorized Purchases

If an unauthorized purchase was made (e.g., by a child or without your consent), we recommend:

• Enabling parental controls on your device.
• Requesting a refund directly from the app store.

5. Contact Us

If you need help with technical issues or have questions about purchases, feel free to contact our support team at: snakeslither2025@gmail.com